Better Living Through Automation

People aren't perfect. This is something we all understand; we say it when we want to give someone the benefit of the doubt or want it extended to us.  In reality, not only are we not perfect, we make a LOT of mistakes. Mistakes are part of how we learn and improve. One of the ways our imperfections might multiply (with potentially really negative consequences) is through redundancy.

Henry Ford focused on reducing error rates by giving his workers very specific jobs... "Line Worker #12, what do you do?" "I screw in these four bolts that connect the door to the frame." The jobs which made Ford the model for the world no longer exist. They are now performed by automated means, or in parts of the world where the labor force is still cheap enough to render automation a more expensive option.

The workforce of the western world has retooled.  The industrial economy has given way to service and knowledge economies. The problem is many managers within the knowledge economy were taught the management techniques of the industrial world. Industrial assignments in the knowledge economy can be debilitating to the morale of the employee, because that employee is built to be more of a generalist, compensated for creativity and initiative. When these knowledge workers are asked to do highly redundant tasks, like entering a single set of data into multiple mainframes and spreadsheets they will not do it with the efficiency of the factory worker, and they are very likely to resent the task. The motivated knowledge worker does not show up energized to do "factory work" in their cubical. 

The greater the number of times an individual has to enter a piece of information, the more likely there is to be a mistake in the information. These mistakes can bury potential profits under mounds of paperwork and neglect. p1 created AIM (automated interface module) for exactly this reason. The concept is simple, enter the data correctly one time and let the system perform duplications as needed.  p1's goal for AIM is better living through automation. AIM makes quick work of exchange rate entries, cash entries, and claim and premium accounting entries. The associated business logic pools also allow for on demand access to ceded recovery potential.